Terms and Conditions
General
When you register, you are required to provide your information that is true, accurate, current, and complete in all respects. Should any of your information change, you may change it online or notify us through email. The account password should be in unique and keep secure. Any breach of security or unauthorized uses of your account, please notify us immediately.
To place an order with us, you must be over 18 years of age and possess a valid credit or debit card issued by bank acceptable to us.
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Conditions of Sale
All sales are final. Payments are to be made in full before we can proceed with your order. However due to certain circumstances, upon request we may cancel and refund your order within 24 hours after order being placed.
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Payment Methods
Payment can be made by Bank Transfer (MAYBANK)
We will take reasonable care to make our site secure. All online banking transactions on this site are processed using Billplz, which is a secure online payment gateway that encrypts your details in a secure host environment.
In addition, we will take reasonable care, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any date you provide when accessing or ordering from our site.
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Payment Notification Document Submission
In event you’re making direct bank transfer via online or cash deposits, please send your payment information to our email : puteriabaya@yahoo.com
Shipping Fees
- Malaysia (West) : Weight based using Pgeon Delivery/ Poslaju Malaysia
- Malaysia (East) : Weight based using Pgeon Delivery/Poslaju Malaysia
- International : Weight based, shipped directly from overseas
Delivery
Kindly take note that we will process and send out all order within 24 hours after payment is received. Estimated delivery times provided are to be used as a guide only and commence from the date the order is sent out. We are not responsible for any delays caused by destination customs clearance processes.
Further communications
All further communications regarding your order shall be communicated via registered email address.
For order cancelation, please contact us within 24 hours after order being placed.
Returns are accepted depending on the circumstances, kindly contact us for further communications.